SNOWFLAKE

Be sure to always store your units on a styrofoam head in a cool dry place, away from direct sunlight

Deep condition your unit at least twice a month depending on how often you wear it

Lukewarm water is always recommended during washing

Air dry/hang dry is best

When detangling, start from the bottom to prevent any unwanted shedding

All of our hair textures can be straightened and bleached up to 613 with no damage

*All wigs will need a closure replacement at least once a year*

All Wig Sales Are Final

If you aren’t 100% satisfied with your order, be sure to contact us within 24 Hours of receiving at info@thedollboxcollection.net

Wig orders cannot be returned or exchanged so be sure of correct head size before purchasing

Discounted items cannot be returned or exchanged

All order updates are sent via email to the email provided during checkout. If you have not received an update, your order is still processing and we ask that you be very patient

All deliveries require a signature upon arrival. If you aren’t there, a re-delivery attempt will be made

Shipping requires 3-5 business days once order is fulfilled. Business days are Monday-Friday only and does not include holidays

All standard shipping is free. Expedited shipping is available for additional fees